OVERVIEW
Cavion® Voice Banking Professional takes the voice channel to the next level. It’s packed with the latest features for both retail and business customers with an intuitive user interface and a “voice” that’s easy on the ears. Cavion Voice Banking Professional fully integrates with Cavion Internet Banking. And, because it’s offered in a service bureau model, the system is monitored around-the-clock by our team of experts for security and availability. All of these factors combine to make Cavion Voice Banking Professional the best call for financial institutions that want to give their customers more.
Cavion Voice Banking Professional provides your financial institution with:
- Account Management, Transfers, Bill Pay
- Alert Integration
- ATM and Branch Location and Rate Information
- Remote Payment Approvals
- Positive Pay
- Stop Payments
- Loan Information
- Tax Information
- Personal Preferences
Cavion Voice Banking Professional includes both touch tone and speech recognition capabilities, so users can choose to respond to the prompts by touch or voice, whichever is most convenient for them. With the touch tone option, users simply use their telephone keypad to enter in the user name and PIN, then respond by touch to the voice prompts to complete their transactions. The speech recognition option uses sophisticated voice recognition technology that enables users to get to the functions they want by literally “asking.”
Cavion Voice Banking Professional provides your customers with:
- Secure account access 24/7
- Real-time account information
- Multi-layered authentication log-in security
- Verbal security key for added security
- Last account history transactions with “filter” for deposits, withdrawals and checks cleared.