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Branch Automation

Overview

 

Supporting a wide variety of core systems, our branch automation solutions include powerful systems to address your customers’ needs at the teller line, platform, account servicing area and call center. Easily integrated with your existing IT infrastructure, our branch automation solutions will enhance the power of your branch.

Encore® is a branch automation solution that allows financial institutions to address their clients' needs at the teller line, platform, account servicing area and call center. The open architecture, integrated design and ease with which Encore can be customized provide the flexibility for any financial institution to operate in a tailored environment that enhances the power of the branch.

EZTeller® is a top-performing, PC-based teller automation system designed to help banks increase the effectiveness and return-on-investment of their branch operations and bank productivity. EZTeller is feature-rich and easy to use, improving tellers’ ability to provide customer service, while reducing transaction costs and training time.

Statistics show that a bank’s success is impacted by the strength of its teller operations. Having the right number of tellers at the right branch at the right time of day can make the difference between a good customer experience and an unsatisfactory one. Performance Manager™ gives you the insight you need to effectively control your branch teller operations—from staffing and scheduling to measuring overall teller performance.