Service Capabilities
Harland Financial Solutions' Enterprise Services Center is your one-stop for technology outsourcing. To help our clients harness the power of technology the Enterprise Services Center offers numerous service capabilities. Click here to learn more about the specific products and services.
Core Processing
Reliable, secure, and fully supported core processing is the backbone of the Enterprise Services Center. Our multiple online, real time core systems for thrifts, banks and credit unions can be delivered in-house or in a service bureau environment. The ESC also handles processing for commercial banks on the AS400 and SUN systems.
Item Processing Services
Our outsourced item processing services are included under the ESC umbrella. Image exchange, remote branch capture and merchant capture, imaged statements and statement rendering with online research, as well as fraud protection are some of the item processing services we provide through the ESC.
EFT Services
Harland Financial Solutions offers robust, secure ATM and PIN- and signature-based debit processing from the Enterprise Services Center. We drive and monitor your ATM terminals to ensure availability to your customers when they need banking services.
Telephone Banking Services
Our voice recognition software gives customers anytime account access via a Touch-Tone phone. Telephone Banking Services enable customers to check their real time balance or conduct transactions in a secure environment provided by the ESC.
Internet Banking Services
Give customers 24 hours access to electronic banking with our Internet Banking Services. The ESC provides secure, state-of-the-art Internet banking functionality including bill pay, account transfers, multi-factor authentication, and real time balance inquiries for every type of end user.
Web Hosting and Email Services
The ESC is the ultimate location to host and service your financial institution's secure website and email systems. We have implemented tools to ensure accurate and reliable design, updates, reporting, and tracking for these critical systems.
Electronic Document Management Services
Financial institutions can gain efficiencies with electronic storage and delivery of information. With Document Imaging and Optical Disk Storage, documents can be securely stored and easily retrieved. Deliver members' statements faster and more cost effectively with Electronic Statements. Increase security for your customers with Electronic Signature Capture and Verification.
Disaster Recovery Services
The Enterprise Services Center's Disaster Recovery Center (DRC) assists clients in being prepared for major disasters and other data-threatening problems. The DRC is available for clients' use 24 hours a day, seven days a week should disaster strike. Clients are welcome to annually test their disaster recovery plans at the Disaster Recovery Center.
Data Storage Solutions
Your financial institution's business-critical data can be electronically backed up to the Enterprise Services Center's electronic vault. Safe and off-site, the encrypted data is available online at any time for immediate, user-initiated recovery. Our data storage solutions work seamlessly in your infrastructure with no additional hardware required.