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Tips & FAQs

Accommodations FAQs

When can I check into the hotel?
Check-in time at the Walt Disney World Swan and Dolphin Resort is after 3:00 p.m. and checkout time is 11:00 a.m.

Where do I sign in for the conference?
Conference sign-in at the Walt Disney World Dolphin Hotel is located in the Convention Foyer.

Since I will be in class at check out time, what should I do to check out on time and what should I do with my luggage?
If you are checking out on the last day of the conference, you may want to check out before classes begin to avoid missing sessions. Complimentary luggage storage is available at the hotels so you may enjoy the rest of your day.

Session FAQs

How do I register for sessions in which I’m interested?
Our Conference Registration Wizard makes it a snap! Simply choose the products you are interested in to begin the registration process.

Insider Tip: Try to register early to help ensure you get the sessions you want and to take advantage of our $75 early bird discount.

Will I receive confirmation of the sessions I have signed up for?
Immediately following your registration, you will receive a confirmation letter via e-mail. You will also receive a personalized agenda via e-mail that confirms the sessions you are registered to attend.

What if I change my mind about a session once I have registered?
We know that sometimes your preference for a session may change. With our registration system, you may log back in at any time during our open registration dates and change your session choices. If you want to change your class selection once you are on-site for the event, please stop by the main information desk. Please note that classes may be full.

What if a session is full?
During the registration process, you will be notified if a session is full. You will have the option to be added to the waiting list for that session. If you choose to be added to the waiting list, you may also select an alternative session. If your wait list session becomes available, we’ll move you into that session and notify you of the change automatically.

Insider Tip: Try to register early to help ensure you get the sessions you want and to take advantage of our $75 early bird discount.

Packing Tips
  • Dress Code for the conference is business casual. Jeans, khakis, shorts and tee shirts are all acceptable. Insider Tip: Bear in mind that meeting rooms tend to feel very cold. You may want to keep a sweater or a jacket handy.
  • Remember to bring comfortable walking shoes.
  • You may also wish to bring a flat shipping box and air bill in your suitcase to ship your conference materials home.