Consumer Credit Application Processing
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Do you need to improve service levels to your branches? Enhance credit quality? Apply credit policies more consistently?
Better enforce lending limits and document exceptions?
Whether you’re a community lender, bank, credit union or finance company, consider DecisionPro™ for automated workflow, better credit and compliance risk management, and improved operational efficiency. DecisionPro delivers a powerful suite of productivity and risk mitigation tools to address the key areas of credit underwriting and origination workflow management. For compliant documentation, leverage seamless integration to LaserPro®, from Harland Financial Solutions.
Credit Application Underwriting Done Right
DecisionPro draws on over 20 years of experience in consumer credit, underwriting millions of direct and indirect applications. Able to accommodate automated decisions in small to large volumes and a wide range of credit products, the system is built on a solid foundation of practical experience using today’s technology. It can be quickly deployed in workgroups or for enterprise-wide access and functionality.
Credit Risk Management
DecisionPro improves decision quality and reduces credit risk by considering score, rules and internal policy to ensure fast, fair and consistent treatment of each applicant. Enforce lending limits and override limits for each officer, documenting any exceptions. Employ OFAC and bureau alerts, such as Fraud and Active Duty Alerts, to minimize related exposure.
Flexible and Powerful Workflow
DecisionPro is highly flexible to meet your institution’s lending needs. You can define the level of decision automation, and tailor the workflow to your product types–employ automatic work routing and queue management for efficient information flow and access. Credit analysts can work applications sorted by preference, routing them for fast service, specialized handling, or anything in between. Decisions are instantly and automatically delivered by fax or e-mail–or you can follow up by phone when personal interaction is desired.
To address a variety of loan programs for your diverse customer base, you can change fields, populate drop-down lists, adapt form flows and more to match the way loan programs are structured. Your staff works with consistently prepared data, making it easy to see what is strong, weak or unique about an applicant.
Better Compliance–Smoother Audits
The lending business is subject to a myriad of regulations, and DecisionPro is designed to help you comply. Use DecisionPro functionality to facilitate HMDAs data collection, FACT Act and Regulation B compliance, and a well-documented transaction history. Also ensure compliant documentation nationwide through integration with LaserPro.
Fast and Consistent Decisions
Making approve/decline decisions is the heart of credit application processing. To recommend decisions, you need objective tools such as credit reports; flood, title and appraisal reports; budget and ratio analysis; and statistical decision models.The human touch is also inescapably valuable to maintain oversight of technology, provide a “reality check” and properly consider exceptions. DecisionPro pulls it all together, automates majority of credit underwriting steps, and makes it faster and easier to process a credit application.
Key Features:
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Improve Your Closing Process
Faxing, e-mailing, verifications, collateral searches,appraisals, insurance certificates, and tracking receipt of signed and recorded documents–there are many steps in addition to making the approve/decline decision. DecisionPro automates most and helps you track the rest. Workgroup status and progress reports help you find bottlenecks, reassign workloads and adjust the process to streamline your operation.
Open Technology Design
Utilizing the latest Microsoft®.NET technology platform, DecisionPro has been designed with an open architecture to capitalize on third party resources. Application data is housed in a Microsoft SQL database and Web services are provided for many of the processing services that support the software. The optional Customer Service Module provides a browser-based user interface for application data entry and streamlined credit processing functions that is easy to deploy and manage.
Implementation Services
We believe successful software implementation is a team effort that combines our expertise in banking, technology, and compliance to complement the skills and needs of your staff. To guide and focus implementation, a single project manager can be assigned, dedicated to, and accountable for success in meeting your goals and objectives.
Don’t just wish for more efficient consumer credit underwriting; call and let us show you how to get there. Contact us at: 800-815-5592