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MCIF/Business Intelligence

Touché® Analyzer™ MCIFTouché<sup>®</sup> Analyzer™ MCIF

Insight and Understanding for Informed Decision-Making

With a heritage rooted in innovation, Touché® Analyzer™ is the result of over 20 years as the leader and originator in MCIF technology. Touché Analyzer provides unprecedented insight into your customers’/members’ behaviors so you can meet their needs, exceed their expectations, and improve your profitability. With an array of supporting products and services, you can build the perfect system for your analytical needs.

Touché® Messenger™ MCIFTouché<sup>®</sup> Messenger™ MCIF

The Right Message to the Right Customer at the Right Time Just because many of your customers/members are spending less time in the branch doesn’t mean you have to lose valuable personalized interactions.

With Touché® Messenger™, all interactions, regardless of where they take place, represent an opportunity to gain more understanding of your customers’ preferences. You can use that understanding to build strong relationships by delivering personalized communications designed for each customer to the channels they prefer to use.

Expert Series Tools

You’re ready to go from database marketing to business intelligence. That’s why we’ve developed a series of Expert Tools to help you get there. For the first time, you’ll be able to seamlessly integrate Touché Analyzer’s database to new intelligence sources such as modeling statistics, distribution channel usage, customized field data and survey feedback.

Each tool is designed for turnkey usage so you won't have to hire expensive consultants to run your system. You'll easily become an expert with minimal training and hands-on practice.

Analytical Tools

Get a new perspective on your bottom line. Let our team of analysts uncover your best untapped opportunities.

There are many opportunities for growth, retention and income generation, all you have to do is find them. Harland Financial Solutions’ team of seasoned MCIF analysts specialize in database mining. We’ll drill through layers of customer account data, product usage, household profitability, demographics even market data or peer statistics. You’ll receive a list of vital, actionable opportunities based on your customers and strategic goals. Then instead of concentrating on reams of research and report statistics, you can focus on generating income.

Data EnhancementData Enhancement

Let Harland Financial Solutions fulfill your data enhancement needs.

Overlay the wealth of customer information in your database with vital demographic and geographic data that will boost your analytical power exponentially or take advantage of our List Services. Whether you need a list for use with ListExpert (formerly MaxList) or for other purposes, you can take advantage of our purchasing power and expertise.