The Complete Loan Servicing System
Servicing Director™ (formerly Interlinq Loan Servicing) services all types of loans including:
- Residential (FHA, VA, Conventional, HELOCs, and HPMLs)
- Commercial
- Construction
- Consumer (Automobiles, boats, unsecured)
- Time Shares
It delivers a comprehensive set of intuitive, tightly integrated modules that mirror your staffing functions, making the system easy to learn and use. All modules work together to enhance your customer focus while reducing the overall cost of servicing. Modules include customer service, escrow analysis, collections, subservicing and default management. Your organization can build the system you need to improve every aspect of your servicing operation.
Escrow Functionality
Servicing Director enables lenders to manage escrow accounts through the entire process including yearly analysis. It fully integrates with LaserPro® allowing for an efficient and smooth process from start to finish. Servicing Director automates the entire process to allow accurate processing of escrow transactions.
Default Functionality
Servicing Director enables lenders to handle every aspect of the default process including, loss mitigation, bankruptcy, foreclosure, claims processing and REO. It manages the key functional areas of servicing default loans. The default management features in Servicing Director helps servicers to better manage defaulted loans and get them back on track―deepening relationships with both borrowers and investors.
Comprehensive Loan Servicing
Now you can make every customer contact count. With real-time information from Servicing Director, every customer interaction is based on current data. Servicers can pull up-to-date reports for investors, at a moment’s notice. Borrowers and investors can access real-time loan data over the Web. And your servicing team, by retrieving up-to-date information, can make every customer contact count. During peak payment times, you can easily refresh collection queues to prevent unnecessary collections calls.
Flow Processing/Servicing-Released
If you sell your loans servicing-released, hold them for sale or service a few thousand loans, Servicing Director Gateway provides a cost-effective, scalable way to automate your work. The modular, Windows® system can help you simplify IRS reporting, streamline escrow tracking and improve customer service.
- Streamline operations, from audit controls to batch disbursements, improve productivity.
- Process and track payment activity.
- Simplify your IRS reporting. Gateway tallies your year-end totals, prints 1098s and enables you to file electronically with the IRS.
Provide customers the right answer the first time with easy access to all loan information.