Touché Messenger is a fully-automated, one-to-one, multi-channel campaign management system that makes it possible for you to examine your customers’/members’ channel usage and deliver highly-targeted, personalized messages to them at those touch points.
Some key features of Touché Messenger include:
Member-driven Communication
- Monitor channel preferences and deliver messages to the following areas:
- ATM/Kiosk
- VRU
- Teller line
- Internet
- Platform
- Call Center
- Direct Mail
Campaign Management
- Customizable contact rules
- Control targeting, message, channel delivery and frequency
- Detailed contact history
- Real-time exchange of information
- Built-in measurement
- Refine offers on-the-fly
- Duplicate offers eliminated