Phoenix System GEMSsi

GEMSsi

Harland Financial Solutions' clients are provided with an electronic tool to log calls and communicate with their Client CARE Manager via the Internet. This process allows the client to prioritize their requests so that Client Support works on the call that is of most importance to the client. The client has the ability to view all calls logged, see the current status of each, and change the call priority as needed.

Click here to access the GEMSsi site.