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PhoenixPhoenix

The Phoenix System, an innovative enterprise solution, is one of the few core processing solutions in the industry based on a Microsoft Windows operating system and SQL Server database. Powerful and scalable, this advanced design and its relational database:

  • Broadens customer relationships
  • Improves Productivity
  • Enhances Management Reporting
  • Reduces Training Costs

The relational database design utilized by the Phoenix System will give you the flexibility to provide superior customer service. With access to a wealth of customer information at your fingertips, your ability to know your customers has never been greater.

Phoenix System Highlights

Relationship Information

  • Relationship Information Management that allows you to establish relationships between other customers, accounts and household information
  • Special instructions
  • Alerts
  • E-mail Capabilities
  • Customer identification – display a customer’s photo & signature
    Unlimited addresses on a customer account level

Universal Loans

  • Convenient account information such as messages, payment schedule, and more displayed on the first customer information window
  • Loan delinquencies highlighted
  • Online pay-off calculation
  • Custom loan payment schedules
  • Adjustable rate mortgages
  • Full escrow system with automatic disbursements
  • Loan collateral, property description and loan comment files
  • Real-time loan posting option
  • History kept for life of account

Universal Deposits

  • Online stops
  • Special instructions messages
  • View images of the check in statement detail
  • Unlimited combined statements
  • History with unlimited retention
  • Account Analysis

Time Deposits

  • History for life of account
  • Flexible rate and accrual options
  • Online
  • Retirement plans
  • Unlimited term and renewal options

General Ledger

  • Cost accounting
  • Flexible budgeting
  • Holding company
  • Account reconciliation
  • Ten user-defined totaling levels

Back Office

  • NSF Processing
  • View image of the check
  • Aggregate customer totals
  • Eliminates manual entries
  • View items by bank, branch, officer or account number
  • Complete ACH processing

Reports

  • Spooled reports that you can view and search in a point-and-click window
  • Loan Exception Reporting
  • Colson – create reports for Small Business Administration (SBA) loans

Cash Management

  • Overdraft protection with sweep capability
  • ACH Origination

System Tools

  • PhoenixXM connectivity
  • Date tickler system – set up reminders on a customer or account level
  • Customer profitability analysis
  • Context sensitive online help
  • Audit confirmations
  • Fast account searches from one convenient window – search by customer name, account number, social security number or telephone number
  • Unlimited customizable fields in each application
  • Branch banking
  • ODBC compliant MSSQL or Sybase
  • Safe deposit boxes
  • Flexible parameters for system customization
  • Customizable notices
  • Maintenance history – display a complete history of all changes to an account since it was opened
  • View interest rates for all account types from one convenient window