Proven Technology
IntrieveAdvantage has enhanced functionality built from proven technology. Utilizing an Oracle® relational database, this solution consolidates customer information into one view of a customer profile. Embedded with the Harland Financial Solutions’ Encore!® Platform, Teller, and Sales & Service applications, IntrieveAdvantage delivers the functionality institutions need. This Microsoft .NET TM front-end technology currently runs on over 35,000 desktops nationwide.
Customer-centric Focus
Maybe best of all, IntrieveAdvantage enables employees to do a better job of managing customer relationships. Access important relationship information, sales cycles, targeted campaign information, and unfulfilled service requests-through one application. Plus, view an entire customer summary through one window. With its ease-of-use and comprehensive profiles, IntrieveAdvantage provides the tools to make every bank employee a financial consultant. That’s the power of IntrieveAdvantage.
Build Your Sales Culture
IntrieveAdvantage makes it easy to meet or exceed service standards with built-in tools. Sales and service transactions are recorded automatically so nothing can “fall between the cracks.” Automated product recommendations and scheduling help ensure customers’ needs are addressed. The system provides easy-to-access product information and a library of letters that can be generated ad hoc to project a consistent and professional image to customers, saving time and frustration while building loyalty. Plus, with the optional addition of Touché® AnalyzerTM, it is easy to identify best customers based on analytical data and statistical modeling.
Secure and satisfy customers while increasing sales with the right combination of superior service and intelligent needs-based selling. This simple format makes it easier to cross-sell products and services. Not only does this improve the cross-sales capabilities of tellers and customer service representatives, but it also provides management with detailed statistics on products sold, sales statistics of individual employees, branch, and campaign success rates.
Frontline Functionality
Give your institution the ability to configure teller lines and product sales areas, while streamlining back office operations with IntrieveAdvantage. The document preparation in IntrieveAdvantage enables the decentralization or concentration of work areas as needed. Frontline staff can now resolve any question or handle any service request or complaint from any desktop workstation. IntrieveAdvantage even provides information to help management with staffing requirements, and make quick service decisions, such as reimbursing NSF fees.
The scalability and intuitiveness of IntrieveAdvantage simplifies common transactions and daily activities. With single key transaction selections, this menu-driven system enables multi-transaction cash tracking, cash-in/cash-out popup window for Reg CC hold information, and much more. Online help is also available through IntrieveAdvantage.
Deposits
The deposit component of IntrieveAdvantage provides a fully integrated processing solution for transaction accounts, term deposits, and other processing features.
- Flexible account and relationship service charge fee income options
- Exception item processing
- Fixed, tiered, and floating interest rates
- Account analysis
- ACH originations
- Plan processing
- Stop payments
Advantage Loans
The Advantage Loans application gives your loan officers the ability to customize or design commercial and residential loans to fit the institution’s processing needs at the loan level. The flexibility of Advantage Loans enables institutions to tie multiple accounts, either residential or commercial, to one line of credit as well as offer multiple payment schedules.
Advantage Loans provides full secondary market capabilities to institutions with investor
and participation loans. Advantage Loans includes:
- Universal Loan System - mortgages, commercial, consumer, line of credit, secondary market, Freddie Mac, Fannie Mae, GNMA, and Federal Home Loan Bank
- Fixed, adjustable, and floating interest rates
- Unlimited number of rate indexes
- Flexible fee processing and billing
- Dealer loans
- Delinquent loan collection
Regulatory Compliance Reporting
Built into the IntrieveAdvantage system is regulatory compliance reporting. This reporting package enables you to quickly run reports so you can comply with the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, and FinCEN.
General Ledger and Accounting Features
IntrieveAdvantage is tightly integrated with the industry leading Financial Management Software (FMS). This accounting software, designed by accountants and bankers, delivers timely financial data through customizable technology that is easy to use and delivers superior service. General ledger functionality enables institutions to achieve the maximum positive bottom line impact to profitability, by delivering up-to the-minute earnings data, increasing executive productivity, and automating routine clerical functions.
In addition to general ledger, the Financial Management Software (FMS) offers additional accounting software modules for investments portfolio analysis, fixed assets, accrued items, safe deposit box planning, financial reporting consolidation with comprehensive board reporting, and accounts payable.