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Delivery Capabilities to Help Customers and Win Market Share: At the recent BAI Retail Delivery conference in Boston, a panel session was moderated by Sam Kilmer, Harland Financial Solutions’ Vice President of Market Development. The panel consisted of executives from TD Bank, National Bank of Kansas City and Hanscom Federal Credit Union, all clients of Harland Financial Solutions. The panel discussed top trends and best practices in retail delivery in areas such as relationship management, branch automation, business intelligence, self-service delivery and risk management, and how to gain market share in a dynamic, shifting market. To learn more, click here to download the presentation.

Managing Risk in Turbulent Times: At the recent Risk Management Association annual conference, held November 8-10, 2009 at the Buena Vista Palace in Lake Buena Vista, FL, Harland Financial Solutions conducted a session consisting of a panel of industry experts focused on trends to watch in the compliance and risk management arena including portfolio risk, data and transparency risk, and operational risk. The session, moderated by Harland Financial Solutions’ Sam Kilmer, included contributions from panelists Latimer Asch (Asch Advisory Services), Pete Graves (Independent Bank Corp.), Jeff Jinnett (Microsoft), Joseph Lynyak (Venable LLP) and Craig Focardi (TowerGroup) and are all part of the Credit Risk Consortium. The session also put forth a variety of resources including case studies and articles such as German American Bank…Commercial Loan Process, Independent Bank Corp. Eliminates Data Silos and Opportunities in the Turbulence.

Encore! Ranked Best Overall in New Report by Celent:

In Celent’s new report, “Branch Automation Vendors – Comparing Solutions for Large Banks”, Harland Financial Solutions’ Encore! Suite is ranked “Best Overall” among the seven branch automation providers reviewed. The report’s author, Bob Meara, notes that branch automation “activity has been greater on the platform side, with a number of CRM initiatives designed to improve branch staff’s ability to effectively sell and service customers”. Read the report.

Genisys Credit Union Celebrates Successful Core Conversion:

Positions for Continued Growth with Harland Financial Solutions. Read the full story.

Best Practices for Commercial Lending: Harland Financial Solutions provides continuing thought leadership in recent articles published by Commercial Banker and Financial Services Technology. It’s Time to Streamline the Credit Origination Process and Eliminate Data Silos covers the issues you should consider in developing or improving origination process, while Extra Credit: Strategy and Implementation of Credit Risk Management, explains some of the considerations for a financial institution considering an integrated technology approach to credit risk management.