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Delivery Capabilities to Help Customers and Win Market Share: At the recent BAI Retail Delivery conference in Boston, a panel session was moderated by Sam Kilmer, Harland Financial Solutions’ Vice President of Market Development. The panel consisted of executives from TD Bank, National Bank of Kansas City and Hanscom Federal Credit Union, all clients of Harland Financial Solutions. The panel discussed top trends and best practices in retail delivery in areas such as relationship management, branch automation, business intelligence, self-service delivery and risk management, and how to gain market share in a dynamic, shifting market. To learn more, click here to download the presentation.

The Western State School of Banking’s Consumer Loan Documentation Online Class: This seminar, presented by Mitch Lucas, Director of Compliance Solutions, Harland Financial Solutions, and Tammy Campbell, Senior Compliance Counsel, Harland Financial Solutions, will cover a variety of consumer transactions from application through closing. Session I of the two-part, online series will address consumer real estate lending, including an overview of the new RESPA rules effective January 1, 2010. Session II will address other types of consumer lending, again with a focus on regulatory requirements. Register or learn more about the class.

Encore! Ranked Best Overall in New Report by Celent:

In Celent’s new report, “Branch Automation Vendors – Comparing Solutions for Large Banks”, Harland Financial Solutions’ Encore! Suite is ranked “Best Overall” among the seven branch automation providers reviewed. The report’s author, Bob Meara, notes that branch automation “activity has been greater on the platform side, with a number of CRM initiatives designed to improve branch staff’s ability to effectively sell and service customers”. Read the report.

Genisys Credit Union Celebrates Successful Core Conversion:

Positions for Continued Growth with Harland Financial Solutions. Read the full story.

Opportunities in the Turbulence: Harland Financial Solutions' Vice President of Market Development Sam Kilmer recently sat down with four industry insiders to get their take on the current environment and opportunities they see in the market. Read what they had to say.

Best Practices for Commercial Lending: Harland Financial Solutions provides continuing thought leadership in recent articles published by Commercial Banker and Financial Services Technology. It’s Time to Streamline the Credit Origination Process and Eliminate Data Silos covers the issues you should consider in developing or improving origination process, while Extra Credit: Strategy and Implementation of Credit Risk Management, explains some of the considerations for a financial institution considering an integrated technology approach to credit risk management.